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Results-driven Credit Risk and Recovery Analyst with a strong ability in retail credit risk management, debt recovery, and business development, consistently achieving organizational goals.
Independent Professional · Credit Risk & Recovery Specialist
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⚡
2
Regions Served
🎯
5+ yrs
Professional Experience
🚀
0
NPL Reduction
🧠 Skills & Expertise

What I Bring

Key skills, tools and approaches I use in my work.

Credit Risk AnalysisRetail Loan RecoveryBusiness DevelopmentCustomer Relationship ManagementCommunicationNegotiation SkillsDebt CollectionCredit Control StrategiesMicrosoft Office SuiteWordExcelPowerPoint
🌟 Featured Work

Recent Projects

A sample of projects and outcomes I've delivered.

Retail Loan Recovery & NPL Reduction
Retail Banking, Debt Recovery

Addressed the critical issue of delinquent retail loan accounts across the South-South and South-East regions by negotiating concessions and restructuring plans. Successfully minimized losses and reduced Non-Performing Loan (NPL) ratios, ensuring portfolio health and stability.

Debt CollectionNegotiationRestructuringNPL ManagementField VisitsLegal Escalation
Credit Risk Assessment & Policy Implementation
Retail Banking, Risk Management

Conducted thorough credit risk assessments for retail loan applications and reviewed borrower eligibility to identify potential risks. Successfully recommended and implemented risk mitigation strategies and credit policies, significantly safeguarding the quality of the loan portfolio.

Credit Risk AnalysisRisk MitigationCredit PoliciesLoan Portfolio ManagementFinancial Analysis
Loan Repayment Default Investigation & Recovery
Financial Services, Debt Recovery

Investigated cases of loan repayment defaults and developed effective recovery strategies, ensuring timely resolution of outstanding debts. Collaborated closely with Sales & Collections teams, contributing to the achievement of company recovery targets and validating customer information through detailed verifications.

Recovery StrategiesDebt CollectionCustomer VerificationTeam CollaborationSales & Collections Support
📋 Experience

Work History

A timeline of where I've worked and what I've achieved.

06/2025-Present
Team Member, Business Support & Recovery (Retail)
U
Union Bank of Nigeria-Port Harcourt, Rivers State

Responsible for driving the recovery of delinquent retail loan accounts across South-South and South-East regions. This involves negotiating concessions, restructuring plans to minimize losses, and reducing NPL ratios, alongside conducting field visits and escalating accounts for legal actions as necessary to ensure portfolio health.

01/2025-05/2025
Retail Credit Risk Analyst (Retail Recovery)
U
Union Bank of Nigeria-Port Harcourt, Rivers State

Conducted comprehensive credit risk assessments for retail loan applications, ensuring thorough evaluation of borrower eligibility. Reviewed and recommended effective risk mitigation strategies while assisting in the implementation of robust credit policies to safeguard the overall quality of the loan portfolio.

04/2022-12/2024
Recovery Analyst, Risk Management Department
Z
Zedvance Limited, Port Harcourt, Rivers State, Nigeria

Investigated loan repayment defaults and implemented highly effective recovery strategies to minimize losses. Conducted crucial office and home verifications to validate customer information, working closely with Sales & Collections teams to consistently meet company recovery targets.

10/2020-04/2022
Business Development Executive (Sales Analyst)
Z
Zedvance Limited - Lagos, Nigeria

Managed a dedicated team of business developers, successfully driving customer acquisition and market penetration through seminars and presentations. Delivered tailored financial solutions to customer needs, enhancing client satisfaction and expanding the company's reach.

10/2019-10/2020
Business Developer
Z
Zedvance Limited - Lagos, Nigeria

Brokered client deals and ensured smooth transactions, fostering strong client relationships. Provided expert financial advisory solutions and meticulously reported monthly performance metrics to the team lead, contributing to strategic decision-making.

09/2016-Till present
Facilitator & Co-founder "The Adams Project"
T
The Boy child Mentoring Club

Co-founded and facilitated "The Adams Project," a mentoring club dedicated to empowering the boy child. Helped build self-confidence, addressed social vices, mentored those with challenging backgrounds, and educated parents on effective child-rearing strategies. Also presented at conferences and seminars for teenagers and youths.

11/2012-Present
Instructor
C
Christ Anglican Church Oyigbo, Rivers State

Serves as an instructor for the Teenage Church, teaching principles of good Christian living and morals to young individuals. Organizes impactful camps and outreaches for teens, fostering community engagement and character development.

👤 About

About Chijioke

Results-driven Financial Solutions Provider and Recovery Analyst with proven expertise in credit risk management, debt recovery, and portfolio optimization across South-South and South-East regions. Skilled in stakeholder collaboration, process improvement, and rapid NPL resolution. Known for delivering innovative recovery strategies, including achieving 100% memo balance recovery and accelerating turnaround on difficult NPL accounts.

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